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Legal & Policies

Terms & Conditions

Commercial terms, platform rules, and operating standards governing access and trade interactions across ConnectWholesale.co.uk.

01.

Introduction and Acceptance of Terms

Welcome to ConnectWholesale.co.uk (“ConnectWholesale”, “we”, “us”, or “our”). These Terms and Conditions constitute a legally binding agreement between your commercial entity (“User”, “you”, or “your”) and ConnectWholesale.

By accessing our platform, browsing catalogues, submitting commercial enquiries, registering brand portfolios, or submitting wholesale buyer sourcing requirements, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

B2B Platform Application

ConnectWholesale operates exclusively as a commercial business to business service. These terms apply to all trade participants across England, Wales, Scotland, and Northern Ireland.

02.

Commercial Status and B2B Eligibility

ConnectWholesale is strictly reserved for legitimate commercial organisations, registered companies, partnerships, sole traders, and authorised trade procurement professionals.

  • Authorised Representation: You warrant that any individual submitting information possesses legal authority to bind the represented commercial entity.
  • Trade Verification: ConnectWholesale reserves the right to request proof of trade status, including Companies House registration, VAT certificates, or commercial premises details.
  • No Consumer Services: We do not offer retail goods, consumer purchasing routes, or residential consumer sales. Consumer protection regulations governing retail consumers do not apply to wholesale introductions made on this platform.
03.

Brand and Supplier Submissions

Brand owners, manufacturers, importers, and authorised UK distributors who register products or submit brand profiles agree to the following operational conditions:

Accurate Product Data

Suppliers must ensure all submitted product descriptions, pricing indications, unit weights, minimum order volumes, and margin structures are truthful and current.

Regulatory Compliance

All items represented must fully comply with UK packaging, food safety, ingredient disclosure, trading standards, and product liability laws.

Stock Availability

Brands warrant that goods presented for wholesale distribution possess genuine commercial stock availability within designated UK supply timelines.

Commercial Authority

Suppliers confirm they hold complete legal title, licensing, and distribution rights to supply the goods across UK wholesale channels.

04.

Wholesale Buyer Registration and Sourcing

Retailers, symbol group operators, cash and carry wholesalers, independent shopkeepers, and commercial distributors registering on ConnectWholesale agree to:

  • Genuine Sourcing Intent: Buyer enquiries must represent genuine trade purchase intent rather than speculative price discovery or competitor intelligence gathering.
  • Credit and Settlement: Payment arrangements, commercial credit terms, and invoicing procedures are negotiated directly between the buyer and the supplying brand.
  • Delivery Facilities: Wholesale buyers must ensure receiving premises can accommodate stated pallet delivery, minimum order volumes, and unloading requirements.
05.

Commercial Introductions and Independent Contracts

ConnectWholesale provides digital matchmaking, commercial presentation, and introductory discovery services. Understanding our structural role in wholesale trade is essential:

Platform Scope ConnectWholesale Role Counterparty Responsibility
Trade Matchmaking Reviewing criteria and presenting relevant commercial profiles to suitable partners. Evaluating fit, commercial viability, and product suitability.
Sale Contracts Facilitator of trade introductions; not a party to the underlying sales transaction. Direct execution of purchase orders, supply agreements, and legal contracts.
Logistics & Settlement Information facilitation and communication routing. Warehousing, freight transit, stock insurance, quality checks, and payment settlement.
06.

Platform Content and Intellectual Property

All platform interfaces, designs, custom branding, layout hierarchies, codebases, and digital assets published on ConnectWholesale.co.uk remain the proprietary intellectual property of ConnectWholesale or our licensors.

Brands that supply imagery, logos, packaging graphics, and trade documentation grant ConnectWholesale a non exclusive, royalty free licence to display such assets to verified wholesale counterparties for promotional and introduction purposes.

Asset Protection Guarantee

ConnectWholesale does not claim ownership over your proprietary brand trademarks, product formulas, or registered trade designs.

07.

Platform Integrity and Prohibited Conduct

To preserve the security and commercial standard of our B2B trade network, all users agree not to engage in the following prohibited activities:

Misrepresentation

Submitting false company registration details, misleading turnover figures, or fictitious product certifications.

System Scraping

Using automated crawlers, data extraction bots, or harvesting tools to extract supplier or buyer directories.

Unsolicited Marketing

Using commercial contact details obtained via our platform for mass unsolicited marketing or spam campaigns.

Security Infringements

Attempting to bypass access controls, inject malicious scripts, or disrupt platform infrastructure.

08.

Disclaimers and Limitations of Liability

ConnectWholesale operates as a professional introductory platform. Services and materials are provided on an “as available” commercial basis.

  • Commercial Outcomes: While we work diligently to curate high quality connections, ConnectWholesale does not guarantee specific order volumes, minimum revenue targets, or counterparty solvency.
  • Product Warranty: We do not warrant the merchantability, chemical composition, expiration dates, or physical quality of goods supplied by third party brand owners.
  • Liability Cap: To the maximum extent permitted by applicable law, ConnectWholesale shall not be liable for any indirect, incidental, special, or consequential commercial losses arising from platform usage.
09.

Term, Suspension and Termination

These Terms remain effective from the moment you access the platform. ConnectWholesale reserves the right, at its sole discretion, to suspend or terminate platform access, remove brand listings, or decline buyer introductions if:

  • A commercial participant breaches any provision of these Terms or related policies.
  • Information supplied fails commercial verification or compliance checks.
  • Trade conduct presents reputational, financial, or legal risk to counterparties on the network.
10.

Governing Law, Jurisdiction and Support

These Terms, their subject matter, and platform operations shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any disputes or claims arising out of or in connection with these Terms.

ConnectWholesale Commercial Legal Desk

Commercial contracts, supplier verification, and platform governance enquiries.

Dedicated trade support available Monday to Friday • Typical response within 1 business day.

Contact Legal Support →